Our motto, "because excellence is expected", is not taken lightly. Our customers truly work with us because that is what they expect. We strive for excellence in everything we do, be it services, products we recommend, or how we treat our employees. With this in mind, we present our mission:
We are committed to providing all our clients service, excellence, innovation, and managed profitable growth. We will focus on how we can offset cost for you, rather than be considered an extra expense to you. We will continue to conduct our business relationships with the highest integrity, forming a strategic partnership with our customers, employees, and vendors.
We accomplish this by fully understanding our client's needs, and committing our energy, creativity, knowledge and resources to meet those needs with applications that attain the highest standards of performance and excellence, at a competitive price.
How we accomplish our mission is as important as the mission itself. Fundamental to success for the Company are these basic values:
People: Our people are the source of our strength. They provide our corporate intelligence and determine our reputation and vitality. Involvement and team work are the core human values.
Services: Our services are the result of excellent training and research. We do our utmost to ensure customer satisfaction with our services, because as our services are viewed, so are we.
Profits: Profits are the ultimate measure of how efficiently we satisfy our customer's sales and service needs. They are required so we may continue to serve our customers in a manner that exceeds their expectations. We at Trausoft do not chase profits, we excel at chasing our customer's satisfaction.
Quality comes first: To achieve customer satisfaction and maintain our customers' loyalty, quality must be our No. 1 priority. Quality of products, services, and communication.
Customers are our main focus: Our work must be done with our customers in mind, providing better services then our competition.
Employee involvement is our way of life: We are a team. We will treat one another with trust and respect.
Integrity is never compromised: The conduct of Trausoft must be pursued in a manner that is socially responsible and commands respect for its integrity and its positive contributions to our customers.